The HP IMC Voice Services Manager (VSM) Software Module supports integrated voice communications, and provides resource and service management for HP voice infrastructures and IP phones. IMC VSM software helps enterprise businesses configure, monitor, and enhance the performance of media servers, gateways, and endpoints. It also helps them monitor VoIP traffic and control network quality. An integrated management solution, HP IMC VSM provides a comprehensive set of tools enabling organizations to manage converged voice and data networks easily and efficiently, thereby helping to reduce system maintenance costs, improve productivity, and increase user satisfaction. Real-time, graphical service-level views of the entire VoIP infrastructure facilitate efficient operations; this software tracks the real-time operational status of every VCX system and IP phone, and provides proactive notification of any problems that may impact service quality.